Frequently Asked Questions

Everything you need to know about your Vale Forever experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

Are Vale Forever products ethically sourced?

Yes, we are committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible payment options like Klarna and Afterpay.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.